Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 35 reviews)); "The people there are great and enjoy being around them" ((in 30 reviews)); "A few good supervisors and good team mates." ((in 18 reviews)); "Great coworkers and really loved the work" ((in 16 reviews)); "Hours and flexible schedules." ((in 13 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 36 reviews)); "However, the training is VERY MINIMAL and does NOT prepare you for the positions." ((in 20 reviews)); "Bad management" ((in 20 reviews)); "Communication is severely lacking from the top of the company on down." ((in 9 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

5.0

Oct 28, 2022

Friendly staff!

Customer service agent (csa)

Recommend

CEO approval

Business Outlook

Pros

I have met nothing but friendly people during the interview process and the onboarding process. I am looking forward to a long career with MCI.

Cons

I am not aware of anything negative about working at MCI at this time. I will update my review if things change.

5.0

Oct 22, 2022

Great

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great place and great people and fun job

Cons

No cons it’s an great place

4.0

Oct 21, 2022

home mortgage customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

work at home! my dream

Cons

I have not found any yet

Viewing 208 - 210 of 514 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Full-Time Call Center Representative (Urgently Hiring)

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MCI

MCI reviews

Ratings by category

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Friendly staff!

Great

home mortgage customer service

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