Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (115) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Full time hours with average work from home pay for customer service ($12.00)." ((in 36 reviews)); "The people there are great and enjoy being around them" ((in 31 reviews)); "Training was good but minimal." ((in 19 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 37 reviews)); "No benefits until after 90 days on the job." ((in 9 reviews)); "Lack of communication happens quite often" ((in 8 reviews)); "Really low base salary for a company at KL" ((in 7 reviews)); "Copying and pasting "upper management" daily notices to employees on a team and pressing "send" to the team requires no effort." ((in 5 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

MCI reviews

3.3

57% would recommend to a friend

(514 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

MCI has an employee rating of 3.3 out of 5 stars, based on 514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

514 reviews

4.0

Aug 6, 2022

Great company

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Great company to work for.

Cons

High attrition rate for the company.

2.0

Aug 3, 2022

Good luck actually getting to your position

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hired easy. WFH jobs. $15/hr pay. Can move up if you actually start a job.

Cons

Will hire you easy and get you in a training and then you won't hear from anyone and can't get up with anyone to see what you are supposed to be doing. Then back to job searching and hey they'll rehire you just for training and repeat.

4.0

Aug 3, 2022

MCI - the best place to work post-covid

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They have a culture of promptness, commitment, dedication, career progression whilst enjoying competitive benefits and mentoring with world class, sound and friendly Team Leads

Cons

No one is perfect, we are all striving to improve and be the best we can be

Viewing 235 - 237 of 514 Reviews

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Jobs at MCI

Telephone Sales Agent (Hiring Immediately)

Outbound Sales Openings (Immediately Hiring)

TELEPHONE SALES REPRESENTATIVE Full-Time

Call Center Agent (Days)

CALL CENTER CLAIMS REPRESENTATIVE (Full-Time & Part-Time)

MCI

MCI reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company

Good luck actually getting to your position

MCI - the best place to work post-covid

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