Does MCI pay their employees well?

According to anonymously submitted Glassdoor reviews, MCI employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at MCI. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at MCI?

57% of MCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MCI 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at MCI?

Customer Service Representative (114) , Customer Service Representative (CSR) (27) , Call Center Agent (20) , Customer Service Agent (17) , Sales Representative (16) , Call Center Representative (14) , Customer Service (14) , Agent (9) , Account Manager (8) , COVID VACCINE SCHEDULER (7) , Operations Supervisor (7) , Sales Agent (7) , Supervisor (7) , Sales Associate (6) , Vaccine Specialist (5)

What are the pros of working at MCI according to real employee reviews?

"Ill be able to work from home" ((in 33 reviews)); "The people there are great and enjoy being around them" ((in 28 reviews)); "Supervisors are supportive and encouraging" ((in 19 reviews)); "Great coworkers and really loved the work" ((in 17 reviews)); "Flexible hours work from home" ((in 13 reviews))

What are the cons of working at MCI according to real employee reviews?

"Low pay and boring work" ((in 34 reviews)); "Bad management" ((in 23 reviews)); "No training provided, learn yourself on the job" ((in 18 reviews)); "Lack of communication happens quite often" ((in 10 reviews)); "Really low base salary for a company at KL" ((in 7 reviews))

What are employees saying about MCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MCI layoffs and their outlook for job security at MCI in 2026.

What are the top reviewed MCI locations?

Iowa City , Savannah , Spearfish , Sioux City , Las Cruces , Melbourne , Jacksonville , West Des Moines , Wichita , Dakota Dunes , Des Moines , Dallas , Orange Park , San Diego , Houston , Killeen , Orlando , Tampa , Birmingham , Dothan , Tucson , Washington , North Sioux City , Colorado Springs , New Orleans , Atlanta , Waycross , Florence , Montgomery , Chicago

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MCI

MCI reviews

3.3

57% would recommend to a friend

(513 total reviews)

Anthony Marlowe

61% approve of CEO

60% positive business outlook

Ratings by demographic groups

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MCI has an employee rating of 3.3 out of 5 stars, based on 513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MCI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

513 reviews

3.0

Mar 29, 2022

Good

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I like that they let me work from home

Cons

Team leads can forget stuff and blame it on you

3.0

Mar 28, 2022

TmOne

Account manager

Recommend

CEO approval

Business Outlook

Pros

Nice pay and environment to work

Cons

Internal process is hectic and complicated

1.0

Mar 26, 2022

Always changing

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Always changing jobs or assignment

Cons

Changing of shifts. nothing long term

Viewing 271 - 273 of 513 Reviews

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Jobs at MCI

Experienced Tax Professional (Uncredentialed)

CALL CENTER REPRESENTATIVE Full-Time

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Customer Service Representative (Nights)

TELEPHONE SALES REPRESENTATIVE Full-Time

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