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      MEMIC

      Engaged Employer

      MEMIC reviews

      4.2

      74% would recommend to a friend

      (99 total reviews)
      avatar

      Michael Bourque

      97% approve of CEO

      89% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Work/Life balance

      4.1

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Senior management

      3.6

      Career opportunities

      MEMIC has an employee rating of 4.2 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The MEMIC employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      99 reviews
      2.0
      Sep 9, 2022

      Good with the potential to be great

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      The executive team is top-notch, and you can tell they truly believe in the future of the company and the goals they set Good benefits, good work life balance, and interesting travel perks if you are a remote employee

      Cons

      Lack of training and unwillingness to move into better, modern technologies is disheartening. (the IT team is FANTASTIC, this is not a con on them) The first week of onboarding is incredibly thorough and gives a great overview fo the company and the industry. However, when it's time to for the individual departments to take over, there is a severe lack of process and cohesive training goals. The sink or swim approach is not a lasting method of training and it's disheartening to see potentially great employees get lost due to lack of guidance. The claims system is archaic and the multiple portals are confusing for the policyholders. An internal CRM that would allow claims and UW to speak to one another with full transparency would alleviate many communication issues surrounding policyholder accounts.

      avatar
      MEMIC Response
      3y
      Thanks for your review. It seems you love the work environment and company leadership but are frustrated by the IT systems and training. We are, too, and we are working on both. As you know, the conversion to a new underwriting system was suspended earlier this year – it wasn’t the product we needed to seamlessly integrate with Claims. While we regroup on that challenge, we are moving forward with an effective Customer Relation Management (CRM) system that supports our internal operations as well as our marketing and communications capabilities. It’s all challenging but very exciting. As for ongoing training, you should see changes ahead that make it easier for us all to improve our performance overall. Please share your concerns and ideas with your supervisor and senior management. It will help support our company value of transparency. Thanks again.
      5.0
      Jun 6, 2022

      Exciting

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been here for quite awhile and am excited about the progress we're making toward the company goals. Can't wait to see what we look like in a few more years.

      Cons

      There's always room to get better which isn't a "con", just a reality.

      avatar
      MEMIC Response
      4y
      We’re happy to hear you think MEMIC is a great place to work! Our leadership team is accessible and constantly evaluating how we can serve our employees better and meet the needs of our business partners. We appreciate your feedback.
      5.0
      May 25, 2022

      Portland's Greatest Employment Secret

      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most importantly MEMIC really cares about injured workers and this point is considered and emphasized constantly in discussions, meetings, etc. Excellent work culture, people are just genuinely nice. Very caring empathetic leadership team. Excellent and practical remote work policy for IT particularly and across the company. Pay is competitive thanks to HR market analysis and subsequent adjustments. People and home work life are highly valued. Strong diversity embracing culture. Management listens and is open to employee career objectives. Outstanding 401k match and yearly almost-unheard-of extra huge 401K deposit - great for those who didn't start saving early enough. MEMIC listens to employees, surveys them frequently, and implements changes based on the feedback. You have a voice at MEMIC no matter who you are or where you work. Down to earth and just really nice CEO.

      Cons

      Have to think hard to find any - maybe make the Brian Buru parking lot free to employees and contractors that work remotely (first come first serve) and come as needed? Had to really think to come up with something.

      avatar
      MEMIC Response
      4y
      Thank you for taking the time to review. We’re so glad you find MEMIC a good fit. Transparency, being conscientious and partnership are three of our core values and it’s great to hear they align with yours. With our office being in the heart of the Old Port, parking is certainly limited. We are lucky to have so many parking options within walking distance of our headquarters. While MEMIC subsidizes the cost of parking, we also offer free monthly bus passes as an option.
      Viewing 28 - 30 of 99 Reviews
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      Glassdoor has 121 MEMIC reviews submitted anonymously by MEMIC employees. Read employee reviews and ratings on Glassdoor to decide if MEMIC is right for you.