MOD Pizza reviews

3.3

50% would recommend to a friend

(1,754 total reviews)

Scott Svenson

46% approve of CEO

34% positive business outlook

MOD Pizza has an employee rating of 3.3 out of 5 stars, based on 1,754 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MOD Pizza employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Aug 13, 2023
Recommend
CEO approval
Business Outlook

Pros

-Inclusivity -Free Meal per shift -Health, Dental, Vision (ONLY FOR FULL TIME, and AFTER PROBATION PERIOD OF 1-3 MONTHS)

Cons

The challenge lies in managing with constrained labor hours within the context of the food industry, despite its inherent high turnover rate. The issue further compounds due to the low wages offered to team members, making talent attraction and retention difficult. This scenario often necessitates hiring individuals who may not be the best fit, impacting the workload of existing employees. This dilemma forces a decision between maintaining a lean team, resulting in personal sacrifices for managers, or compromising efficiency by increasing labor to accommodate the systematic changes being sought. The corporation's pursuit of streamlined operations overlooks the uniqueness of each location and role, leading to suboptimal results. A more effective approach involves testing ideas across various store volumes and making nuanced adjustments, rather than aiming for a uniform solution that fails to address the intricate challenges faced. The situation becomes complex when one considers the expectation for a supervisor-level individual to function within a role that pays significantly less than that of an associate-level counterpart. The challenge is compounded by the retention strategy employed, which involves acknowledging the individual's commendable job in managing teams and optimizing labor costs while simultaneously requiring them to take on an extensive workload. This approach, coupled with the lowest wage structure relative to industry standards, creates a delicate balance between acknowledging performance and compensation concerns. This wage disparity becomes even more evident when comparing it to other industry standards. For instance, an entry-level position at Starbucks as a Barista, primarily responsible for tea and coffee preparation, restocking, cleaning, and customer service, commands a starting wage of $16 per hour, excluding tips. In contrast, a similar role at MOD, involving cooking, pizza assembly, restocking, and cleaning, pays $11 per hour, excluding tips. This stark difference in compensation presents a considerable challenge in attracting and retaining talent. Moreover, when comparing positions at other establishments like Panda Express, which offer higher compensation for equivalent responsibilities, it raises the question of how to effectively incentivize individuals to choose MOD when their knowledge and skillset could earn them more elsewhere.

avatar
MOD Pizza Response
2y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?
2.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good intro to team management - Increased sense of responsibility - Opportunity to move up if you put in effort and time

Cons

- Late nights - Corporate culture is overbearing - Unreasonable expectations

avatar
MOD Pizza Response
2y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?
1.0
Jul 13, 2023

Toxic Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- free pizza or salad every shift is kind of nice

Cons

- you will always be short staffed - long hours, it’s open really late and they expect closing to take 1-2 hours every night so expect to get out at 1-2 am if you’re closing on a weekend - unbelievably busy - bad management

avatar
MOD Pizza Response
2y
Thank you for submitting your review. Would you be willing to provide us further details on your experience to peoplesupport@modpizza.com?
Viewing 115 - 117 of 1,754 Reviews

Glassdoor has 1,781 MOD Pizza reviews submitted anonymously by MOD Pizza employees. Read employee reviews and ratings on Glassdoor to decide if MOD Pizza is right for you.