Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 26 reviews)); "Benefits are great" ((in 24 reviews)); "Having a good culture inside the company" ((in 17 reviews)); "The pay is good." ((in 13 reviews)); "Great Coworkers" ((in 10 reviews))

What are the cons of working at MSI according to real employee reviews?

"Bad management to work in" ((in 30 reviews)); "No work life balance" ((in 9 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "There is clear favoritism and what feels like nepotism in how opportunities and accounts are distributed." ((in 7 reviews)); "Low salary" ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Culture & values

2.9

Senior management

2.8

Work/Life balance

MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

468 reviews

5.0

Jun 5, 2024

Great for self-starters and go-getters.

Director

Recommend

CEO approval

Business Outlook

Pros

Abundant opportunities to prove yourself. Disciplined yet entrepreneurial environment.

Cons

I dont have any. I have been here more than 15 years and I love working for MSI.

3.0

May 29, 2024

Over promise under deliver

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling. Vast product offering to meeting customer needs. Vehicle if needed.

Cons

Low pay for what the job requires. Pay structure is complicated with what’s held against you. Want growth 10 fold but don’t want to pay along the way.

4.0

May 28, 2024

Straightforward Company

Outside sales representative

Recommend

CEO approval

Business Outlook

Pros

MSI is a fair company. They do not pay the most but do not pay below market. Management tries to continuously create reform. From my experience I have had little to no micromanagement.

Cons

The cameras in the cars is a major con. Inept people in multiple positions.

Viewing 82 - 84 of 468 Reviews

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Great for self-starters and go-getters.

Over promise under deliver

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