Does MSI pay their employees well?

According to anonymously submitted Glassdoor reviews, MSI employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at MSI. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at MSI?

61% of MSI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated MSI 2.8 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at MSI?

Sales Representative (27) , Customer Service Representative (25) , Associate (16) , Sales Associate (15) , Customer Service Representative (CSR) (11) , Operations Supervisor (9) , Outside Sales Representative (9) , Sales (9) , Manager (8) , Team Leader (8) , Accounts Receivable (5) , Product Associate (5) , Sales Director (5) , Software Engineer (5) , Class A Truck Driver (4)

What are the pros of working at MSI according to real employee reviews?

"people are great" ((in 23 reviews)); "Benefits are great" ((in 23 reviews)); "Having a good culture inside the company" ((in 18 reviews)); "Decent work environment and fair scheduling" ((in 8 reviews)); "coworkers are generally nice" ((in 8 reviews))

What are the cons of working at MSI according to real employee reviews?

"You will be overworked with low pay." ((in 12 reviews)); "Nothing’s is ever completed due to poor direction and leadership." ((in 9 reviews)); "No work life balance" ((in 8 reviews)); "Minimal training and by minimal i mean you get to know the colors if you're lucky." ((in 8 reviews)); "Low salary" ((in 6 reviews))

What are employees saying about MSI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about MSI layoffs and their outlook for job security at MSI in 2026.

What are the top reviewed MSI locations?

Orange , Edison , Atlanta , Houston , Deerfield Beach , Austell , Elk Grove Village , Lenexa , Hayward , Denver , Boston , Chicago , New York , City of Industry , Washington , Seattle , Tampa , Norwood , Virginia Beach , Wixom , Baytown , Anaheim , Los Angeles , Aurora , Kent , Newark , Centre , Muscle Shoals , Aurora , Bartlett

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MSI

MSI reviews

3.5

61% would recommend to a friend

(468 total reviews)

Manu Shah

90% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (468 reviews)

Ratings by demographic groups

Race / Ethnicity

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MSI has an employee rating of 3.5 out of 5 stars, based on 468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSI employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

468 reviews

5.0

Aug 23, 2022

Company outing

Order picker

Recommend

CEO approval

Business Outlook

Pros

Me, and my family are grateful for the experience at universal. We all had such a great time. The food, and desert was delicious.

Cons

Nothing to report here for now

2.0

Aug 17, 2022

Let me work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Vehicle preloaded overnight. Not much management interference. Home daily.

Cons

Drivers blamed for sales reps mistakes. Too many stops added to route last minute. Unrealistic expectations.

2.0

Jul 25, 2022

Ok place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Time flies when you are busy. 8 1/2 hours with no break.

Cons

This company is growing so fast it cant keep up. Poor quality products and sales reps that dump all of there problems on the csr make for a drama filled work place.

Viewing 232 - 234 of 468 Reviews

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