Is MTM Health a good company to work for as a Customer Service Rrepresentative?

Customer Service Rrepresentative professionals working at MTM Health have rated their employer with 2.0 out of 5 stars in 75 Glassdoor reviews. This is a lower than average score with the overall rating of MTM Health employees being 3.1 out of 5 stars. Search open Customer Service Rrepresentative Jobs at MTM Health now and start preparing for your job interview by browsing frequently asked Customer Service Rrepresentative interview questions at MTM Health .

Does MTM Health pay Customer Service Rrepresentative employees well?

Customer Service Rrepresentative professionals rate their compensation and benefits at MTM Health with 1.4 out of 5 stars based on 75 anonymously submitted employee reviews. This is 69.8% worse than the company average rating for salary and benefits. Find out more about Customer Service Rrepresentative salaries at MTM Health.

What are the top reviewed jobs at MTM Health?

Customer Service Representative (75) , Customer Care Representative (CCR) (15) , Customer Service Representative (CSR) (15) , Customer Care Representative (13) , Manager (13) , Dispatcher (11) , Supervisor (9) , Business Analyst (7) , CCR (7) , CCR I (6) , Customer Service (6) , Director (6) , Driver (6) , Talent Acquisition Specialist (6) , Trainer (6)

What are the pros of working at MTM Health according to real employee reviews?

"Benefits were good and improving" ((in 41 reviews)); "Pay is decent" ((in 37 reviews)); "Work from home, Fantastic work life balance" ((in 35 reviews)); "I love coming to work the people are great and I am really enjoying helping people with their medical rides." ((in 30 reviews)); "The work/life balance is great and I'm never having to put in too many hours over 40 often." ((in 21 reviews))

What are the cons of working at MTM Health according to real employee reviews?

"Poor management to employee relationships" ((in 25 reviews)); "Poor leadership, financial decisions and nepotism all over." ((in 11 reviews)); "Managers are rude and unhelpful." ((in 11 reviews)); "Most, not all directors and Managers are clueless and have absolute favoritism." ((in 11 reviews)); "Continuously getting transferred to new Supervisors." ((in 8 reviews))

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MTM Health

MTM Health Customer Service Rrepresentative reviews

2.0

7% would recommend to a friend

(75 total reviews)

Alaina Macià

15% approve of CEO

12% positive business outlook

Ratings by category

2.6

Diversity & inclusion

1.8

Work/Life balance

1.7

Senior management

1.7

Career opportunities

1.6

Culture & values

1.4

Compensation and benefits

Customer Service Rrepresentative employees have rated MTM Health with 2.0 out of 5 stars, based on 75 company reviews on Glassdoor. This indicates that most Customer Service Rrepresentative professionals have a poor working experience there. MTM Health is rated 42% below average by Customer Service Rrepresentative professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

75 reviews

2.0

Sep 5, 2023

Do Not Join Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home Managers are very sweet

Cons

-If you’re disabled in any way they will not accommodate. -They’ll tell you you’re only working a few states. You’re probably gonna work 12 by the end of your 90 days. -You are micromanaged -Only 5-10 minutes per day for bathroom breaks -Mandatory overtime, even if you’re part time -The members are absolutely awful. -You will likely have to work holidays at full time hours even if you’re part time. -No paid lunch. -You’re penalized for tech issues -It is impossible to get time off

5.0

Sep 2, 2023

NA

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good company to work for

Cons

No room for advancement in company

4.0

Jan 19, 2023

position

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great company that is growing

Cons

Depends on the supervisor you get as to how you can improve and learn to move up thru the company

Viewing 16 - 18 of 75 Reviews

Jobs at MTM Health

Customer Care Representative - WFH Minnesota

Customer Care Representative - WFH Missouri

Customer Care Representative - WFH Wisconsin

Customer Care Representative - WFH Connecticut

In-Office Customer Service Rep

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MTM Health Customer Service Rrepresentative reviews

Ratings by category

Ratings by demographic groups

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Do Not Join Customer Service

NA

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