Macmillan Learning reviews

3.4

47% would recommend to a friend

(230 total reviews)
avatar

Susan Winslow

50% approve of CEO

29% positive business outlook

Macmillan Learning has an employee rating of 3.4 out of 5 stars, based on 230 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macmillan Learning employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

230 reviews
1.0
Dec 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The only pros about Macmillan are that they give employees great benefits and a decent amount of paid time off.

Cons

When Macmillan took over our company it was great, they still let our company have our individuality, while meeting the overall values. However, Macmillan gradually hired a lot of poor upper management to make poor,poor, decisions. They change their minds on sales processes so often that nobody knows what actually works for the company and what doesn't. They are too busy chasing what they think will make them the most short term money to think about what is best for the long run for the company and their employees. They set unobtainable goals that not one person was able to meet this sales cycle. They make promises that they do not keep, and sure are not afraid to make their employees very angry. Also, many of the sales teams were not even given goals this sales cycle, making it impossible to earn the bonuses that all of the employees were told about when they were hired.

2.0
Jun 24, 2024

Layoffs All The Time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

> I had an amazing manager. This makes a huge difference. Some manager are remarkable and make it worth working there. Some ... not so much. > They won't try to force people back into the office. They are very pro-remote work. > Really enjoyed working with my colleagues. They have some great employees there, though the Execs don't seem to realize it.

Cons

> Very little room for growth within the company > Layoffs all the time — this year alone, they had at least 2 large layoffs before June. Your job is not safe. Especially the longer you are there — the longer you are there, the higher chance you will be the one laid off. > C-Suite has a total disconnect from employees and likes to pretend everything is fine when things are clearly not ok

1.0
Aug 2, 2024
Recommend
CEO approval
Business Outlook

Pros

It is indeed a job and could serve as a spring board for a better opportunity.

Cons

This company is a complete calamity and riddled with inept sales managers. Managers that manage through their keyboards and leave no room for autonomy or creative problem-solving. Instead of empowering their teams, they impose rigid, outdated methods that don't align with relevant sales strategies. These are managers that can blabber on ad nauseam about an author but lack the sales acuity/emotional intelligence to navigate a simple sales call. These are managers so unprofessional that I was asked several times to not bring them back to the campus for field visits. These are managers that will praise you one day and berate you the next. These are managers that will call, text, and zoom you all times of the day with incoherent directives and without notice. These are managers that will demand you visit with the same professor/department week to week without any consideration as to where you are with them in the sales process. These are managers that set targets without any understanding of the market or individual circumstances. These are managers that emphasize your faults/shortcomings instead of developing your skills and improving your performance. These are managers that cannot recall a conversation you had with them the day before. These are managers that have clear favorites and those that are not in their good graces are sidelined or targeted. These are managers that will take their social and business deficiencies out on you. The courseware offered is just as abysmal as the management. It is beyond glitchy, and it is not intuitive. As a rep you will spend most of your time pleading with customers you worked so hard to close, to stay. The tech support team is essentially non-existent, and the specialists are checked out. I say this from the bottom of my heart in hopes that it might prevent someone else from enduring the misery I went through. If you are a sales professional and a person of logical thought, this will not be a good place for you. It will wear away at your peace and well-being. Save your sanity and consider something else.

Viewing 4 - 6 of 230 Reviews

Glassdoor has 273 Macmillan Learning reviews submitted anonymously by Macmillan Learning employees. Read employee reviews and ratings on Glassdoor to decide if Macmillan Learning is right for you.