Pros
Benefits were good but I've had great benefits at other companies - including the new one I'm at. They do not make up for the cons. A number of great green initiatives thanks to John Sargent.
Cons
Low pay, No real vision or identity, technology fails constantly and is always behind competitors. It's a constant game of catch up with products. The systems lack basic needs for reps to plan and be efficient. Management team for inside sales are void of management 101 skills. They never focus on revenue that is being brought in - instead they only know how to manage through big brother dashboards that tell them what menial tasks their reps are doing every second of the day. It forces all of the reps to manipulate data rather than work on what is the most important thing to the company - making sales and increasing revenue. Days were filled with redundant and unnecessary conference calls and they put people on performance improvement plans who should not be on them....such as goal making reps, while reps who hadn't made their number in 3 years were not on plans. Once again, they don't care about revenue. Reps carry the load of about 4 people and in inside sales, they run "contests" so that they can give people more work to do - work that was the responsibility of the managers who decided they don't have time to do it because they are so busy sitting in their offices monitoring salesforce dashboards. It's a joke. Bottom line: the managers lack basic people skills and experience and the only way they feel confident is by micromanaging their best people...and the suits at the top don't even notice. If they were to sit in on 1 conference call, they would realize how lacking the magement team is in Hamilton.
