Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jan 18, 2026

light and fun experience

Recommend
CEO approval
Business Outlook

Pros

great management and coworkers, the pace was moderateand the environment was good to work in

Cons

late freight arrival and inconsistent packaging

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Macy's Response
5mo
We're thrilled to hear about your positive experience as our Freight Handler. Thank you for sharing this lovely review!
1.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

It was only a job to make money

Cons

They only talk about teamwork, but there was no teamwork. There was no appreciation. Some employees were given more value.

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Macy's Response
5mo
Thank you for sharing your honest feedback. If you'd like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly!
5.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good experience, managers were good

Cons

There were no cons personally

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Macy's Response
5mo
We're delighted to hear about your positive experience as a Lead Associate! Thank you for your review!
Viewing 298 - 300 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.