Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

good pay, reasonable schedules, great coworkers

Cons

management is always looking to place employees on PIPs

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Macy's Response
5mo
We appreciate you for sharing your experience as a Credit Customer Service Representative. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
5.0
Jan 16, 2026

great place to learn

Recommend
CEO approval
Business Outlook

Pros

There is opportunity for growth and great people to work with.

Cons

Sometimes there are longer hours than anticipated.

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Macy's Response
5mo
It's wonderful to hear your experience as a Buyer has been a great time for learning and growth. We truly appreciate your review.
4.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Steady work, flexibility in world days and roles

Cons

Not transparent, needs better coordination and communication

Viewing 301 - 303 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.