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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,087 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      31K reviews
      1.0
      Oct 30, 2009

      Move along, these aren't the droids you're looking for.

      Run! run! run!
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount is decent, although all purchases must be made on a Macy's Card. Ability to view schedule and sales #s from home.

      Cons

      I had no problem learning how to perform the basic operations on the registers, but my manager started me on a Sunday without telling me what area I was working in. Turns out that I had no business even working in that department. NO product training prior to being tossed on the floor. Selling credit is a MUST. Every commissioned and non-commissioned sales employee is tracked on how much they run through the register. Breaks are promised, but hard to deliver. Manager are hard to find and all they care about is numbers.

      4.0
      Oct 30, 2009

      Macys.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great discounts on merchandise. It was a great part time posistion for school, as they work with your school schedules.

      Cons

      Basic cons for all retail jobs. Management seems to take the side of the customer instead of backing their employees in some sort of dispute. For example, a customer wanted to return something he bought at Khols, without a receipt. When I refused to do this, he called a manager, my manager performed the transaction. This made me look ridiculous. However, that is Macys mantra- outstanding customer support. It's not personal, just management's job I guess.

      4.0
      Oct 28, 2009

      It's Retail

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee discount is nice, reliable company that has been around for a while. There are also advancement opportunities if you want more then just a sales position.

      Cons

      It would be a better company to work for if you weren't pushed to open credit cards so much. Also what is the point of having a return policy if you'll take back anything cosmetics wise?

      Viewing 30874 - 30876 of 31,087 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,701 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.