Macy's reviews

The discounts and 'Macy Money' paired with the Macy's credit card is actually a downside disguised as a benefit/reward. Macy's wants you to spend above your means and buy their 'aspiration brands' (Ed Hardy, Lacoste, Ralph Lauren etc.) and accrue interest on their credit cards. Not to mention that your reward for a job well done is basically a thinly veiled attempt to get you to dump your paychecks back into the store! Again, depending on what department you are employed in you could find yourself loathing the job. I managed a 'level 1' department so my sales associates made minimum wage ($7.50, and you would think a huge department store would pay above the bare minimum) for a very grueling job. I worked many hours (salaried) but mainly because the turnover in sales associates was extremely high leaving me with huge gaps in floor coverage. Also, a manager works 9 hour days with a 1 hour break but it is frowned upon to just work the 9 hour day. As a department manager you are pressured into working 10 to 11 hour days by upper management. It's a very under-handed tactic to get the maximum amount of grunt work out their salaried employees. Oh, and be prepared to be watched like a hawk by security. Most of Macy's store theft is committed by employees so the security team is more interested in apprehending employees than shoplifters.

Most departments are understaffed. When someone calls out its the duty of the remaining associates to cover for that person. Although they are always looking for call-in associates, they rarely bring them in for at all and never use them in the right departments. The pricing and signing team is extremely understaffed. Majority of floor managers and sales associates are not very knowledgeable when it comes to sales, clearance, and pricing, so don't expect a lot of help or understanding when things aren't don't correctly or finished. HR did a bad job of restructuring departments when cutting hours. Pay is lower than expectations. Inventory is never up to demand. Either there is no inventory check or they don't do it correctly, because you will find a gross amount of one set of merchandising and find another understocked. When shipments come in, they are erratic and useless.