Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Apr 28, 2009

Go somewhere else

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to get started in an area you have no experience in. Promotions based on length of service instead of solid experience.

Cons

Horrible wages. No advancement opportunity even if you are qualified. Company promotes based on length of service instead of qualifications. Horrible benefits.

1.0
Apr 23, 2009
Recommend
CEO approval
Business Outlook

Pros

I work with some great people, as far as my co-workers are concerned. It's a reliable company, due to the fact that it's the Herald Square location of the store and there will always be a demand for your work. The store has weathered the storm, despite the toughening economy. As an employee of the company, you can find some really great bargains. It's also exciting when we have celebrity visits,as Herald Square is a very high profile location. There are some amazing events held at my location through out the year and those are some of the best moments to work for the company.

Cons

The job is extremely demanding and very difficult to maintain a work/life balance. The schedule is all over the place and inconsistent. It's also very difficult to request off or take a vacation for the week you desire. Overall, it is very difficult to move forward into promotion. In my 4 years as a Group Sales Manager, I've only seen one manager move onto the next level, from my area of the store. The Senior level executives are out of touch and do not realize all of the responsibilities and work load of the Group Sales Manager. It's very disappointing, as it could be a wonderful place to work. However, it is not, and I would NEVER recommend anyone to take a position in the management team. The annual merit increase is a disgrace and even worse, this year they took them away from the entire Junior level Executive staff, though the Senior Executives will still receive theirs.

5.0
Apr 23, 2009
Recommend
CEO approval
Business Outlook

Pros

This is a STABLE job, with no fear of losing my job, which is a huge blessing in these unstable economic circumstances(2009). I have been blessed with great bosses and have some good friends here. Also, we are still exceeding plans and actually getting raises(yes they are small this year) whereas other companies are not giving raises and laying off people while we are still hiring.

Cons

They are bad about getting rid of incompetent people. It is irritating having to work with certain people who just flat out need to be fired but we have a long-term ''coaching'' process that has to occur first.

Viewing 30946 - 30948 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.