Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Mar 22, 2009
Recommend
CEO approval
Business Outlook

Pros

There are a lot of opportunities within the company and it is possible to move to other areas and work in different aspects of retail. There is a strong training program for college graduates and it's a great company to have on your resume.

Cons

Macy's operates on the fewest number of employees as possible. Jobs are so widely defined, I have found it difficult to own and be great at a few specific job functions because I am spread so thin.

5.0
Mar 14, 2009
Recommend
CEO approval
Business Outlook

Pros

The company is very person oriented. They want the individual to succeed and in this desire, they do everything that they can to make sure that their associates have the right tools for the job at hand. They provide regular incentive to the associates for completion of work and tasks, and keep the goals clear and in front of their associates at all times. The expectations are made clear, and if you cannot perform, then they work with you to help you turn around. Its not a job for everyone. Must have product knowledge, be willing to learn and sale, and be highly customer service motivated.

Cons

The job can get frustrating from peers who do not have high ambitions for themselves or for their career growth. The environment is only as good as the employees at the store, and if a few bum members on the team are leaving others to carry the slack, then it can make the work experience frustrating. The employee needs to know that they're there to work, and that their responsibility is to the company clock, but like most retail jobs I've seen, some are more inclined to believe that its about spending time with their friends. An additional irritation to the job is the requirement to sign individuals up for the Macy's Credit cards. While this is an integral part of continual loyalty and building a customer base, the honest truth is that not everyone wants a credit card. The associate needs to put aside their beliefs and understand that they are selling a product and that this product is only in the consumer's benefit When you can think like that about it, then it makes it easier to sell, and easier to talk about.

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Glassdoor has 32,697 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.