Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 14, 2009
Recommend
CEO approval
Business Outlook

Pros

opportunities to learn different aspects of the business. Company actively participates in the community.

Cons

The central management does not have an accurate picture of daily life within the stores. Stores are not staffed correctly for neither customer service, nor timely completion of support activities. Yet, some of the non-selling segments, such as human resourses are bloated with too many people who don't work productively.

4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Discounts were nice and so were your coworkers as long as they weren't too gossipy. During the non busy hours, work was slow and there wasn't much to do besides fluff and fold clothing and standing around waiting for customers to show up. Ever since our remodel, the facilities were much nicer especially the fitting rooms which weren't so bad to clean up after now.

Cons

Time off can be a pain to request, especially if you're not chummy with management. Our HR wasn't very nice in my opinion, but the department managers were great.

5.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

There is a great company atmosphere. Initiative and creativity is encourage. Exceptional performance is rewarded. The Work - Life balance is encouraged. Management is knowledgable and invovled. Great professional development and training classes.

Cons

The big downside is that they are down sizing. The office is going away late April.

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Glassdoor has 32,697 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.