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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,063 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      40% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.1

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      31K reviews
      3.0
      Aug 5, 2008

      Macy's a volitile, uncertain place in a shrinking market....run- don't walk from this struggling retail giant.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are flexible and relocatable it is fine, but consolidations will continue as the dept. store giant tries to cut expense in an industry that is losing market share. In the Northwest division the best thing about Macy's was the work life balance they offered and the community outreach programs they were involved with in the community.

      Cons

      In the Northwest division which is now consolidated and doesn't exist as of May 2nd 2008, there was a huge disconnect between what merchants were compensated vs. the rest of the company. Also, the HR dept was a complete disaster, employees had no real place to turn when they felt they were treated unfairly.

      1.0
      Aug 4, 2008

      Please make me a happy, proud Macy's associate.

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits if you can get them.

      Cons

      No respect from management or customers. All push for getting charges and sales but no consideration for the fact there are too few associates working, too much area to cover by ones self, really bad pay raises (worked for Kaufmann's/Macy's for almost 9 years and do not even make $9 per hour), they've cut vacation time, they've pitted one associate against another for sales and accounts. Used to be fun but not any longer.

      1.0
      Aug 4, 2008

      Macys Robots

      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am trying to get to the "best" reason, which is proving to be a challenge. I guess I would say the employee discount. There are times periods when you can get 40% off. When you start working there you get a coupon for 40% off black clothing which you must wear to work.

      Cons

      There are so many: salary, the constant reminder to sign every customer up for a credit card, the "psuedo" professional behavior which is stilted and insincere. The sales people on commission are trained to literally hound the customer. Hound the customer!

      Viewing 31048 - 31050 of 31,063 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.