Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Aug 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Pretty easy work. Nothing too challenging. Management was very understanding about school and personal schedules.

Cons

I was not satisfied with the advancement opportunities. I was very unhappy with the managements insistence that we speak to customers in a robotic fashion...we were told to input the word, "outstanding" as often as possible. It felt fake and insincere. I also disliked how you were supposed to hound the customers about whether or not they had Macys' Cards.

4.0
Jul 29, 2008
Recommend
CEO approval
Business Outlook

Pros

The company has a great entry-level training program and is a good place to start a career. Strong college recruiting program provides smooth transition from college to buying offices for new hires. Structured opportunities for advancement for merchants. Nice emphasis on work/life balance.

Cons

Corporate downsizing and challenging retail environment. Would be a great place to work if sales were strong and layoffs were not likely. Unfortunately, costs must be cut when sales goals are not met. The company experienced a difficult integration of May Co and has not rebounded since. In future, buying offices may consolidate and centralize in order to push overhead costs down to remain competitive.

3.0
Jul 27, 2008
Recommend
CEO approval
Business Outlook

Pros

flexible and stable working environment. Many employees have been at the company for a long time and they are great people to work with. Fabulous exec at the top. Great communicators.

Cons

Limited opportunities beyond manager level.

Viewing 31051 - 31053 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.