Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 12, 2026

Cashier

Recommend
CEO approval
Business Outlook

Pros

The job itself was very easy. Helpful staff,

Cons

Dealt with rude customers especially during the Holidays.

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Macy's Response
5mo
Thank you for taking the time to leave an honest review regarding your time as a cashier. We truly appreciate it!
5.0
Jan 12, 2026

Good Company

Recommend
CEO approval
Business Outlook

Pros

Long-time employees stay and work there

Cons

Too much structure and not able to adapt or change quickly

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Macy's Response
5mo
Your experience as our Business Process Manager is so valuable to us. Thank you for sharing this review!
Viewing 310 - 312 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.