Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Jan 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly environment and a lot to learn

Cons

Underpaid, long shifts and no weekends.

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Macy's Response
5mo
We appreciate you taking the time to share your experience as our Customer Service Associate with us. Thank you!
2.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Personable Management that have been there long-term.

Cons

Processes are often broken but accepted as normal to the regulars. Makes it difficult to learn if the challenges aren't pointed out initially when the expectation is the ideal. Hours were cut drastically during the '23 holiday season.

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Macy's Response
5mo
Thank you for your honest feedback as our Seasonal Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
3.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Co workers are nice and easy to get along with Managers mostly are willing to work with you in regards to scheduling Workload varies from day to day as predicted numbers are usually understated

Cons

Messy salesfloor and stockrooms Sometimes no clear guidance on tasks Managers do not assert authority when dealing with difficult situations Unable to keep track of equipment and order adequate supplies for the store Management is severely lacking in knowledge when it comes to processes in the store

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Macy's Response
5mo
Thank you for sharing your honest experience as our Order Fulfillment Associate. We truly appreciate it.
Viewing 307 - 309 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.