Macy's reviews

3.4

51% would recommend to a friend

(31,088 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,088 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Jan 9, 2026

Cool

Recommend
CEO approval
Business Outlook

Pros

Decent job and decent pay

Cons

Customers can be a lot!

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Macy's Response
5mo
We appreciate your review of your experience working as our Customer Service Representative. Thank you.
3.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Very easy work if you are just starting

Cons

Not much money or growth opportunities

avatar
Macy's Response
5mo
Thank you for your honest review as our Sales Associate. We appreciate it.
5.0
Jan 8, 2026

Great place

Recommend
CEO approval
Business Outlook

Pros

The breaks are the only thing I look forward too

Cons

The customers are entitled weirdos

Viewing 319 - 321 of 31,088 Reviews

Glassdoor has 32,703 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.