Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Jan 8, 2026

Great place

Recommend
CEO approval
Business Outlook

Pros

The breaks are the only thing I look forward too

Cons

The customers are entitled weirdos

2.0
Jan 8, 2026

Uninspiring leadership, no direction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Surprisingly pay was pretty good for my role but benefits are trash

Cons

Leadership was so directionless, had no idea what they were doing on the digital side. Felt like they were always asking the wrong questions

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Macy's Response
5mo
Thank you for your honest feedback at our New York location. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! We appreciate it.
5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t have any thing to say I had good experience at macys

Cons

Management is very help full

avatar
Macy's Response
5mo
We're so thrilled that you had a wonderful experience working as our Talent Acquisition Specialist. Thank you for your review.
Viewing 322 - 324 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.