Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Jan 6, 2026

Mehh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice people to work with. Great discounts. Great start for college students.

Cons

Horrible management. Management does not take accountability and brushes you off when you call them out!

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Macy's Response
5mo
Thank you for your honest feedback at our Monterey store. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Appreciate it.
2.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice discounts. Always with the latest style.

Cons

So busy it’s retail. Not great pay.

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Macy's Response
5mo
Thank you for your honest review as our Sales Associate. We appreciate it.
4.0
Jan 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good community and learning windows

Cons

Very remote/hyrbid based. No team around to work with.

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Macy's Response
5mo
Thank you for sharing your thoughts on your time with us as a Product Development Assistant. We appreciate the feedback!
Viewing 328 - 330 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.