Macy's reviews

3.4

51% would recommend to a friend

(31,089 total reviews)
avatar

Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,089 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Jan 7, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

The management is very nice and caring

Cons

The management can give conflicting answers at times

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Macy's Response
5mo
Thank you for sharing your thoughts regarding management as our Sales Associate. We appreciate your review.
2.0
Jan 7, 2026

Unfair

Recommend
CEO approval
Business Outlook

Pros

Closed on thanksgiving and Christmas

Cons

Every con you can think of that’s what’s it like working here . If you aren’t friends with managers good luck moving up .

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Macy's Response
5mo
Thank you for your honest feedback as our Beauty Advisor at our New York location. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Appreciate it.
5.0
Jan 7, 2026

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Wonderful working environment, but challenging to move up positions form an entry role to senior role

Cons

Hard to move up positions

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Macy's Response
5mo
Thank you for sharing your positive feedback on the work environment as our UI Software Engineer. We appreciate your review.
Viewing 325 - 327 of 31,089 Reviews

Glassdoor has 32,704 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.