Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Dec 9, 2025

Terrible place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only good of Macys is the company discount.

Cons

Terrible management every time you go I. You have to check what policy they are following. One day it’s follow company policy and then they talk to you about not retuning something after return policy expires. The management has certain rules for some people but others don’t have to follow. You go into work for closing shift 4 workers standing at the counter nobody does recovery but the closer. Management plays favorites from giving hours to working with customers.

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Macy's Response
6mo
We're very sorry to hear this was your experience with management, and we would like to discuss this further. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
3.0
Dec 8, 2025

Managers ruin experience

Recommend
CEO approval
Business Outlook

Pros

Fast and fun great coworkers

Cons

Parking, managers micromanage in excess. Managers are impossible to find. Toxic mean girl style managers

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Macy's Response
6mo
We'd like to learn more regarding your experience as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
4.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

it was a very good place for learning

Cons

the office wasnt very busy

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Macy's Response
6mo
We're glad you're enjoying your time with us as an American Business Magnate. We're happy to hear you think it's a great place for learning. Thanks!
Viewing 373 - 375 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.