Macy's reviews

3.4

52% would recommend to a friend

(31,090 total reviews)
avatar

Tony Spring

62% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Dec 8, 2025

Good people

Recommend
CEO approval
Business Outlook

Pros

It was a great experience, my manager was great.

Cons

Sometimes hard to sales the credit card, because some associate will be in cashier all day.

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Macy's Response
6mo
Thank you for sharing your honest experience with us as our Retail Sales Associate. We appreciate your review.
4.0
Dec 8, 2025
Recommend
CEO approval
Business Outlook

Pros

-Commision -Oppurtunities for growth -Skill building -Networking opportunities

Cons

-Toxic environment -Theft/crime -Fast paced environment -Not enough training before you work the floor

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Macy's Response
6mo
We appreciate your feedback on your time with us as a Sales Associate. Thanks for sharing!
5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy work schedule. Offers flexible schedule at that time.

Cons

Low pay. Mostly by yourself with no backup

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Macy's Response
6mo
Thanks for sharing your experience with us as an Asset Protection Associate! We appreciate it!
Viewing 376 - 378 of 31,090 Reviews

Glassdoor has 32,705 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.