Macy's reviews

3.4

51% would recommend to a friend

(31,064 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,064 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job to coast through

Cons

Asset Protection has the ability to fire people without needing to consult managment!

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Macy's Response
2w
Thank you for sharing your feedback. We would to like to learn more about your experience and gather some additional details. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly!
4.0
May 19, 2026

Great management and accommodations, but long hours

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

management was great and accommodations were amazing

Cons

long hours and upredictable schedule.

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Macy's Response
3w
We appreciate the honest feedback working with us. Thanks for sharing!
4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management, great team all over. There are really great benefits as well. The bonus structure is also very good and the overall collaborative team management as well as everything is good. And apart from more job roles, you will find good opportunities to get to know and connect with really good customers as well as management folks. Everybody is pretty inclusive in a really positive environment, lots of love.

Cons

If you are good at what you do, you won't find it difficult.

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Macy's Response
3w
Thank you for your wonderful and detailed feedback on your overall experience working with us as our Customer Experience Colleague. Your review means a lot to us.
Viewing 49 - 51 of 31,064 Reviews

Glassdoor has 32,676 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.