Macy's reviews

3.4

52% would recommend to a friend

(31,097 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly, I cannot think of any meaningful pros worth mentioning.

Cons

No opportunities for career growth or advancement. Hard work and experience go unrecognized. Promotions and opportunities are based on favoritism, not performance. Unqualified people often get hired over deserving employees. Very discouraging work culture. Consistently told you are replaceable.

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Macy's Response
9mo
Thank you for your honest review as our Sales Associate. We'd like to learn more about your experience with us. Can you send us a private message at https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can gather more details? We appreciate it.
3.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay for entry level

Cons

Hours, customer service, poor management

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Macy's Response
9mo
Thank you for your honest review as our Sales Executive at our King of Prussia location. We appreciate it.
Viewing 538 - 540 of 31,097 Reviews

Glassdoor has 32,713 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.