Macy's reviews

3.4

52% would recommend to a friend

(31,097 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,097 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Very few - you get discounts though.

Cons

Pay is not that great understaffed - all the time, the norm You have to do your job on top of workload of another 3 and your expected to talk to every single customer, open credit cards and meet quota. Customers could be horrible, and you are closing by yourself for entire store. Good luck having everything cleaned up.

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Macy's Response
9mo
Thank you for your honest feedback as a manager. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
2.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay compared to other retail jobs

Cons

Store was understaffed and often had only 1 employee per section, making it impossible to keep the store and fitting rooms clean while watching the register

avatar
Macy's Response
9mo
Thank you for taking the time to leave your feedback on your experience as a Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
5.0
Sep 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Had a wonderful team in the shoe department. Good bonus for selling shoes on top of your pay. Time goes by really fast interacting with customers.

Cons

A lot of chinese customers, communication can become a problem and then the customer gets irritated and can act rudely.

Viewing 541 - 543 of 31,097 Reviews

Glassdoor has 32,713 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.