Macy's reviews

3.4

52% would recommend to a friend

(31,103 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

The staff are cool and the opportunity for more hours are great !

Cons

However managers only listen to customers - many customers are rude and have racist undertones

5.0
Aug 28, 2025

Solid career

Recommend
CEO approval
Business Outlook

Pros

Great training, pay and benefits. You can build an incredible network. Lots of opportunities to contribute and have your ideas executed.

Cons

Poor management. Too much red tape.

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Macy's Response
10mo
Thank you for your honest feedback on your experience with us as our Product Manager. We appreciate your review.
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

They once had good benefits, good discounts and weekly pay was great but now they're starting to rescind the employee discounts for the prepaid card and force employees to apply for the credit card in order to receive employee discounts

Cons

Literally never had a weekend off!! Too much pressure from upper management to sign customers up for Macy's credit card, Managers play favorites with certain people, some are racist while others hire their own relatives

Viewing 619 - 621 of 31,103 Reviews

Glassdoor has 32,719 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.