Macy's reviews

3.4

52% would recommend to a friend

(31,105 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Aug 28, 2025

Solid career

Recommend
CEO approval
Business Outlook

Pros

Great training, pay and benefits. You can build an incredible network. Lots of opportunities to contribute and have your ideas executed.

Cons

Poor management. Too much red tape.

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Macy's Response
10mo
Thank you for your honest feedback on your experience with us as our Product Manager. We appreciate your review.
1.0
Aug 28, 2025
Recommend
CEO approval
Business Outlook

Pros

They once had good benefits, good discounts and weekly pay was great but now they're starting to rescind the employee discounts for the prepaid card and force employees to apply for the credit card in order to receive employee discounts

Cons

Literally never had a weekend off!! Too much pressure from upper management to sign customers up for Macy's credit card, Managers play favorites with certain people, some are racist while others hire their own relatives

3.0
Aug 27, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Not strict about what you wear. Generous with attendance

Cons

Cares extremely about getting people to sign up for credit cards

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Macy's Response
10mo
Thank you for taking the time to leave your honest feedback as a Retail Sales Representative. We appreciate you.
Viewing 622 - 624 of 31,105 Reviews

Glassdoor has 32,721 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.