Macy's reviews

3.4

52% would recommend to a friend

(31,105 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Aug 26, 2025

Great benefits & work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good work/life balance, great culture

Cons

a lot of opportunities for advancement in supply chain would require relocation

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Macy's Response
10mo
Thank you for your honest feedback on your experience working with us. It means a lot to us.
5.0
Aug 26, 2025

Great Retail

Recommend
CEO approval
Business Outlook

Pros

Great work environment and benefits.

Cons

Customer rush/ super busy days.

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Macy's Response
10mo
Thank you for your feedback on your experience working with us at our Schaumburg location. We appreciate it.
1.0
Aug 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Discounts in store, especially around the time the friends and family discount comes around.

Cons

Management is subpar and overworks fitting room associates.

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Macy's Response
10mo
Thank you for sharing your honest feedback as a Fitting Room Associate, we appreciate it! We'd like to gather more details. Could you please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location? Thank you.
Viewing 628 - 630 of 31,105 Reviews

Glassdoor has 32,721 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.