Macy's reviews

3.4

52% would recommend to a friend

(31,105 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
4.0
Aug 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, flexible scheduling, easy to learn systems.

Cons

Customers can be difficult. If it is really busy it can be difficult to get help from other employees. Managers care a lot about selling the Macy Card.

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Macy's Response
10mo
We appreciate your honest feedback as our Holiday Sales Associate. It means a lot to us.
4.0
Aug 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Hybrid PTO 401k Friendly coworkers

Cons

No cons that I can think of

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Macy's Response
11mo
We appreciate your honest review as our Merchandise Assistant. Thank you.
4.0
Aug 20, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Was a balanced experience learned a lot

Cons

Had to deal with difficult personalities

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Macy's Response
11mo
Thank you for sharing your honest experience while working with us as a manager. We appreciate it.
Viewing 634 - 636 of 31,105 Reviews

Glassdoor has 32,721 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.