Macy's reviews

3.3

50% would recommend to a friend

(31,065 total reviews)
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Tony Spring

60% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.3 out of 5 stars, based on 31,065 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
May 4, 2026

Sales skills developed, but toxic environment prevails

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Paid the bills Loved connecting with customers Honed my sales skills

Cons

Toxic and hostile work environment Employees treat each other poorly and have no respect for one another. They literally just hire anyone who walks through the door. The toxic behavior gets rewarded if the employee brings in high sales numbers. Problems are dismissed and not taken seriously by management. Management is very cult like, especially the store manager, who is in a state of denial of how poorly her store is performing, and compensates by bringing down employee self-esteemZ

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Macy's Response
1mo
Thank you for your feedback. We would like to learn more about your experience. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun team to work with. Days went by very fast.

Cons

Lots of floor moves and standing on ladders. Other then that it was a good job.

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Macy's Response
1mo
Thank you for the honest feedback on your time with us as a Visual Merchandiser. We appreciate your review!
Viewing 70 - 72 of 31,065 Reviews

Glassdoor has 32,677 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.