Macy's reviews

3.4

51% would recommend to a friend

(31,080 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,080 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Oct 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Fairly good benefits and pay. There is opportunity for advancement. Everyone strives to move up. They provide coffee and plates and clean the refrigerator.

Cons

You will be set up to fail. Designers have many roadblocks one of them being that the Product team tries to design and steps in the way constantly. They don't just make suggestions but they tell the designer how it will be. It's an impossible environment to be creative or get things done. You're scheduled in meetings all day and the calendar is only given that day or week before at most for few items. I would be there till past eight at night because meetings ended at four or five and then I could finally start working. There are so many procedures and steps to get anything done in such a waste of time. Every single button and rivet it has to be formally submitted and then approved on a specific sheet you have to generate and then give to the "factory" to mail it to you. You can't just request by email. You also can't contact the factory directly. Macy's has overseas offices in every country with much they do business and you have to contact their overseas contact person to rely your needs to the factory. Things get lost in translation with the middle man involved. Everything take way too many steps that consume time and add to inaccuracies. Their PLM System is the most complex and contrived I've ever used. So many extra buttons to press and extra steps to follow. People there are nice to each other but we're very rude and inconsiderate of me (being new). they would walk past my desk to go to a meeting and not tell me and then later ask me why I wasn't at the meeting. This happened on a daily basis being that there are so many meetings. Also, You can't just contact IT ... you have to submit a ticket request on one of 3 sites and wait for days for a response. Furthermore, Cockroaches run across your desk and the floor.

2.0
Sep 3, 2017

Trying to Change but Innovation killed in Atlanta

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Technical staff all work well together Lots of good ideas Work/Life Balance is important to the company Current CEO is awesome

Cons

With installment of CTO - concentration on west coast is his priority Innovation is being killed due to land grabs technology areas To many VPs and Business trying to do development To many politics

4.0
Nov 19, 2016
Recommend
CEO approval
Business Outlook

Pros

+ You can pick up shifts online if you're short on hours without ever talking to an employee or manager + Fairly generous point system for "sick" days and showing up late + Freedom and opportunity to bounce around departments + Because they're cutthroat with costs there are never enough managers watching over you. So you can go to the bathroom, help customers, apply discounts, wander around your department without too much micromanagement (this probably depends on location) + Everything from pay checks to w2 requests and pay stubs can be found and ordered online + Because you're just an employee number and most others don't really care about their job, you can either blend in and go under the radar or easily stand out with managers. + One of the easiest jobs I've ever had if you can laugh at/detatch yourself from the chaos. + Discounts are pretty dope. I forgot the percentage but you also have an inside peek at upcoming coupons and sales and you can cop some amazing deals. + Chill co workers mostly. Since it's an entry level brain dead job you'll find people from all walks of life working there. Whatever your scene or interest you can probably find a friend or two here.

Cons

- For most departments you are basically a robot mindlessly scanning and inputting on a register - The endless coupons and sales are confusing a.f. - Sales goals are sometimes unrealistic and opening Macy's accounts is a requirement when you're not seasonal. - Some employees are cutthroat and will steal sales or use shady tactics to open accounts - You are literally just a badge number to management. Goodluck ever feeling like you're valued. Hit goals or gtfo (Being seasonal these "goals" go out the window as they just need people manning registers. But during the real season it's awful) - Some of the worst customers; they get angry, demand coupons, discounts, and other things. But if you can brush it off and laugh at how idiotic some people are, it can be entertaining. - Even in commission positions the pay is sub-par for the amount of hours and work you can be expected of. If you really want to make money go into restaurants. - Complaints or recommendations about the work or department will go unheard and unacted 99% of the time. - The corporate "culture" is so very cringy ( but I understand the necessity) - Retail is an awful job. If you're sensitive, emotional, angry or even just a normal human being you will be drained and spiral into a hateful depression where your worldview and any ounce of good in your heart will be stolen from you and tossed into the blackhole that crushes souls. But If you want to last and maintain your sanity you have to be a little sarcastic and have an unhealthy IDGAF attitude towards life. When you reach this zen, only then can you make fun of customers and laugh in people's faces when they start yelling at you, berating you, and demanding a manager for not taking an extra $5 off their $6 purchase. Basically if one of your guilty pleasures is watching youtube videos of natural disasters or the world burning, you'll find plenty of material to gawk at in retail hell.

Viewing 85 - 87 of 31,080 Reviews

Glassdoor has 32,693 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.