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      Macy's

      Engaged Employer

      Macy's reviews

      3.4

      51% would recommend to a friend

      (31,082 total reviews)
      avatar

      Tony Spring

      61% approve of CEO

      40% positive business outlook

      Ratings by demographic groups

      Macy's has an employee rating of 3.4 out of 5 stars, based on 31,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Reviews by job title

      31K reviews
      2.0
      Apr 12, 2024

      Not what it once was…

      Associate designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Guild education benefits -kind coworkers -ability to work from home -higher end of compensation compared to the industry

      Cons

      -worker well-being is not a priority to management. -teams down members are expected to step in for months of coverage-with no extra pay, just an expectation to work 70-80 hour weeks to cover -no ability for growth. People can remain assistants for 5-6 years with minimal raises. There’s a bottle neck for growth opportunities and they’ve been handed to external candidates recently -no lateral moves, you can be stuck on a brand or category for years despite raising interest in moving. No the same growth opportunities as when I joined and people were promoted every 2 years - you are at the mercy of the management on your team

      1.0
      Jul 29, 2021

      Has turned into a sinking ship

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be fun, filled with like minded creative individuals. Fun events and the opportunity to give back through volunteering.

      Cons

      Everything is all about how many credit cards you or your team has opened. You can be a fantastic manager or associate, customers love you, hundred of thousands in sales per year but if you aren't opening 2 credit cards every 8 hour shift you are underperforming. Senior management is filled with adults who act like they are in high school and roam around in "mean girl" style groups (that's if they are on the floor. half the time they are in their office offering no support whatsoever) Absolutely no consideration for your time, or even your personal time. Consistently texting, calling, emailing on your days off and breaks and when you leave work. No room for growth, each year they eliminate more and more positions essentially halting growth. No education opportunities, management expects you to know everything and be the best but take absolutely no time to train or teach, they don't even offer suggestion or brainstorm with you on solutions to problems. Its very much a "that's not my problem" type of environment.

      1.0
      Jun 23, 2020

      Macy’s Technology WAS a great place once...

      Manager technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is taken seriously. Great people, very dedicated. Lots of community work opportunities and fund raising.

      Cons

      Used to be a great place, things have gone down hill in recent years. Not much room for advancement unless you’re the same ethnicity as the CTO. Sr management doesn’t like to be challenged. Lots of infighting and silos. CTO wants to offshore most jobs to reduce cost. This has resulted in low quality of tech deliverables and security vulnerabilities.

      Viewing 112 - 114 of 31,082 Reviews
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      ReviewsMacy's reviews

      Glassdoor has 32,695 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.