Macy's Customer Service Representative CSR reviews

2.9

45% would recommend to a friend

(24 total reviews)
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Tony Spring

25% approve of CEO

26% positive business outlook

Customer Service Representative (CSR) employees have rated Macy's with 2.9 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Macy's is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

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24 reviews
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Glassdoor has 32,737 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.