Macy's reviews

3.4

51% would recommend to a friend

(31,082 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers Good manager Semi-flexible schedule

Cons

Irate customers Physically and mentally taxing

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Macy's Response
2mo
We appreciate you sharing your feedback about your time as an At Your Service Associate. Thank you.
4.0
Apr 2, 2026

Good culture with limited advancement opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounts and a good company culture

Cons

Not a lot of room for advancement

avatar
Macy's Response
2mo
We appreciate you taking the time to share your honest experience with us.
Viewing 142 - 144 of 31,082 Reviews

Glassdoor has 32,695 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.