Macy's reviews

3.4

51% would recommend to a friend

(31,082 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 27, 2026

Good pay, just okay work

Recommend
CEO approval
Business Outlook

Pros

The pay was higher than other retail work around me at the time

Cons

I got let go about a week sooner than expected on the same day right before my shift ended.

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Macy's Response
2mo
Thank you for sharing your honest feedback while working with us as a Retail Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and facility location so we can connect with you directly! Thank you.
3.0
Mar 25, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

They are good with good payment

Cons

Good in retails industry, grateful for everything.

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Macy's Response
3mo
We appreciate your feedback regarding your role as a CXC Customer Service Specialist. Thank you.
Viewing 148 - 150 of 31,082 Reviews

Glassdoor has 32,695 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.