Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a supportive team and the benefits.

Cons

There would be long hours

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Macy's Response
3mo
We appreciate you sharing your feedback about your time as a Department Manager!
2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed helping customers and recommending products

Cons

Management did not value or recognize my expertise Hard work on the floor was often overlooked Pay did not match workload or expectations Long holiday hours with no work-life balance Not enough support or staffing during busy times

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Macy's Response
3mo
Thank you for your feedback as a Prestige Beauty Advisor. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
2.0
Mar 19, 2026
Recommend
CEO approval
Business Outlook

Pros

easy job doing fuliment and unloading the truck.

Cons

they don't give you a lot of hours outside of the holiday season

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Macy's Response
3mo
Thank you for taking the time to share your experience as a Fulfillment Associate. We appreciate your review!
Viewing 166 - 168 of 31,084 Reviews

Glassdoor has 32,697 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.