Macy's reviews

3.4

51% would recommend to a friend

(31,084 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Mar 20, 2026

Many Ups and Downs

Recommend
CEO approval
Business Outlook

Pros

- The people are great to work with and create a great work environment. - The discount is pretty good. - I learned a lot quickly due to the fast paced work environment.

Cons

- Many unreasonable expectations and last minute decisions that often lead to long nights and sometimes weekends to get work done. - A restructuring happened in my last few months at the company that led to many teams being laid off. The company did a pretty bad job in keeping us informed on many of the changes they were making. - Office is very lackluster and the elevators to get to the corporate side can take forever. - Office is returning to 4 days in office and can’t fully fit all employees in the office. - Bonus and raise is solely dependent on company performance. Even if you do well if your brand or the company overall isn’t doing well you will not get any bonus or raise. - Impossible for assistants to be promoted unless you stay with the company for 5-8 years.

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Macy's Response
3mo
Thank you for sharing this honest review with us as our Assistant Designer. We appreciate the feedback.
4.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours (going away soon 4 days in office in May) Good team

Cons

Corporate Hierarchy makes it hard to make decisions Don't get paid enough for amount of work

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Macy's Response
3mo
We appreciate you for sharing your experience working with us as an Associate Buyer.
1.0
Mar 20, 2026

steer clear

Recommend
CEO approval
Business Outlook

Pros

not many, somewhat flexible schedule, 20% off but only on your statement.

Cons

constant bickering about getting credit card sign ups, constant hounding about dress code, micro management on the sales floor. they’re expecting us to give saks fifth avenue service to the clients who shop at last act while also paying not enough for all the things you will have to deal with. there’s a reason the company is dwindling

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Macy's Response
3mo
Thank you for sharing your experience as a Sales Associate. We would like the opportunity to learn more. If you are open to it, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 163 - 165 of 31,084 Reviews

Glassdoor has 32,697 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.