Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
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Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Mar 2, 2013
Recommend
CEO approval
Business Outlook

Pros

It's in NYC which means you can search for other jobs.

Cons

Be careful. This place has an extremely high turnover rate. Never have I seen so many goodbye emails in 1 year! On my first week I witnessed over 10 resignations! They say a toxic work environment usually has high turnover. This is true. Most people usually stay a year. The others stick around hoping for a promotion which in the end doesn't match up to industry standards in terms of compensation. It is a myth that only companies with poor performance are toxic. This company boasts record breaking profits where employees are expected to work and cheer for themselves tirelessly, but do not see any recognition or reward from it, especially in the form of raises or bonuses. Most benefits, including bonuses are only available to director level and above. Macy's is notorious for its low pay across the board, whether for store associates or corporate employees. They keep the morale going through "magic", celebrity appeal, brand familiarity, etc. (similar to Disney), but beyond all the smoke and mirrors, looking from the inside, there's a lot more that meets the eye. Cannot work remotely as easily as other tech companies because of security reasons. The NY office is heavily political, cliquish, with many a promotion stemming from favoritism. And little to no transparency within teams as members are silently urged to compete with one other. Something is very wrong, morale is not consistent or stable, and social activities are rare. All of this may stem from top management that focuses exclusively on profits like 50,60,70% growth in each respective year. The team works tirelessly to deliver those results, but the negative effects are devastating.

2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

solid company as a whole that continues to thrive, CEO has done great things for the retail side, In IT most managers allow flex time schedule (begin/end hours), summer hours program (leave early on Fridays during summer), great people, laid back environment, diverse,

Cons

Unlike most IT divisions, there is no work from home (unless you are sick or it benefits them), highly political, business controls decisions, extreme micromanaging from VP level down, no bonuses, low raise, hard to advance, management cares more about metrics than quality, management in constant conflict with each other, CYA mentality throughout, PMs are highly paid administrative assistance - completely under utilized, low morale employees do not feel appreciated, promotion is extremely hard and based on who management likes and not necessarily their skills.

1.0
Sep 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Very few!!! Some nice people and a fairly nice physical environment. The buck stops there.

Cons

This was, without a doubt, one of the very worst jobs I've ever had. Somehow I managed to attain true enemies within my first week on the job! After that, it was all downhill. Management was a joke. My boss couldn't have found her way out of a paper bag with a map. I try to find something possitive about most jobs, but that was impossible at this job. I was told that I was sitting wrong in a meeting, I was standing in the wrong place making a phone call, I should produce two totally different things at the same time at 4:30pm on a Friday and MUST provide both. It was a gruelling experience and I'm sorry I ever darkened their doors. If you don't mind a stressful environment and you're lucky enough to get a boss you like - it's not bad, I'm sure. Otherwise, they will make your life a living hell, and that's no joke. NO points to Macy's. They treat their people very badly, the benefits are horrible, and as usual, rules are not applied evenly and discrimination is rife. People were screamed at on many conference calls. Backstabbing is rewarded. IT people are forced to work more than the legal number of hours with no perks and if you don't like 'telling tales' on your fellow employees, you'll have nothing to do and no one to talk to.

Viewing 16 - 18 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.