Macy's reviews

3.4

51% would recommend to a friend

(31,063 total reviews)
avatar

Tony Spring

61% approve of CEO

40% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,063 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
2.0
Nov 22, 2018
Recommend
CEO approval
Business Outlook

Pros

AMAZING work-life balance, modern office. If you can bring order to chaos, this can be a place for you.

Cons

The technology organization across East and West Coasts is/was largely run by non-technologists. Over the last 5 to 10 years, poor architectural decisions, silos, and overlapping technologies caused unnecessary complexity. Today Macy's Technology delivers solutions at a snail's pace at extraordinary high cost - read, not sustainable more changes to come. The current CTO is an ineffective communicator, his decisions appear impulsive, and lack cohesiveness and underlying strategy.

5.0
Sep 5, 2016

i loved the job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

everyone is really nice and the pay good and give great hours

Cons

stupid reasons for firing people

1.0
May 26, 2018

Macy's sucks

Recommend
CEO approval
Business Outlook

Pros

there are no pros to working at Macys

Cons

This company is a company that exploits it's retail associates on every level. Lets start with the pay. The pay is horrible and no one could live on what they deem 'good' pay. Besides the pay, this company is a controlling dictatorship type regime. The rules are extensive, detailed and suffocating. They literally live to suck the very life out of their employees and crush their souls one day at time. You can only enter and exit through certain doors, you can't talk with your fellow associates, you must do the tasks they tell you to do but if you are in the middle of one and a customer walks up you are supposed to drop what you are doing even if that includes cash handling and opening a register. Co workers, though some are nice some can be bullies and downright nasty. They try to motivate associates with "Macys money" in the lowest amounts (I'm talking $5 folks) which is nothing but insulting to us while the store rakes in millions of dollars off our backs. Offer a real bonus or some time off and then see employees get motivated. Stop the credit card madness. Nobody wants your stupid 25% APR credit card. And you guys are practically criminal for shoving it down every customers throat with not an ounce of shame. What an ugly, ugly company.

Viewing 19 - 21 of 31,063 Reviews

Glassdoor has 32,675 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.