Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 2, 2026

Job

Recommend
CEO approval
Business Outlook

Pros

Flexible shifts Weekly pay Closes on time

Cons

Discounts not worth it why pay for a purchase just to only get it reimbursed Start at $15 but I have retail experience never received a raise

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Macy's Response
3mo
Thank you for taking the time to share your honest feedback as our Fragrance Specialist with us! We appreciate it.
3.0
Mar 2, 2026

Hard to Advance

Recommend
CEO approval
Business Outlook

Pros

good company culture, teams are supportive, great exposure

Cons

hard to move up in company, prioritizes EDPs instead of MAs despite seniority and exposure.

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Macy's Response
3mo
We appreciate you taking the time to share your feedback about your time as our Merchandising Assistant. If you're happy to discuss it further, please send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/. Please include your name, phone number, email address, and store location so we can contact you directly!
2.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

You get 40+ hours if that’s what you want

Cons

Understaffed, long hours, never-ending work, management and leadership lacks respect and very poor in communicating. This location has a very high turnover of employees and everyone there was miserable. They speak a ton on hospitality and rarely display it amongst their employees. You are thrown in and expected to do your job well with dated tools and little support. The only teamwork you will get is if you make a friend. Not worth the pay.

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Macy's Response
3mo
We appreciate you sharing your feedback as our Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 196 - 198 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.