Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Mar 2, 2026

Not a bad place to work

Recommend
CEO approval
Business Outlook

Pros

Decent hourly pay, commission opportunities in some departments. Weekly pay. Decent benefits. The customers for the most part are good and do not cause trouble.

Cons

Some, not all, managers are not that great or professional and will speak to you crazy. I won’t go too into detail but you need to be careful. Lots of favoritism. A lot of pressure to open credit cards. Security is always out to get employees from what I’ve heard. A lot of gossip. A lot of times the elevator and/or escalators will stop working, and the store gets very hot in certain areas.

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Macy's Response
3mo
Thank you for taking the time to share your honest feedback. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Beauty products are the best thing ever

Cons

Sneaky managers and pick me’s

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Macy's Response
3mo
We appreciate you sharing your feedback as a Retail Sales Consultant. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
5.0
Mar 1, 2026

sales

Recommend
CEO approval
Business Outlook

Pros

good employee team players yes

Cons

good manager listen always there

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Macy's Response
3mo
We're delighted to hear about your positive experiences with your team! Your review is appreciated!
Viewing 199 - 201 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.