Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Feb 24, 2026

Decent job with ups and downs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team environment, flexible scheduling for students, employee discounts

Cons

Can be understaffed during busy shifts

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Macy's Response
4mo
Thank you for taking the time to leave a review! We appreciate it.
2.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The work is Easy to do.

Cons

The Backstabbing employees are clickish and not accepting

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Macy's Response
4mo
We appreciate you taking the time to share your experience as a Sales Associate with us. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
3.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Weekly pay Decent coworkers Time goes by quick

Cons

Rude customers Bad management Forcing credit cards

avatar
Macy's Response
4mo
Thank you for your experience as a Sales Associate in our San Antonio location. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 217 - 219 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.