Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
1.0
Feb 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good people work here

Cons

New leadership causing good empolyees to leave from RTO mandate

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Macy's Response
4mo
Thank you for taking the time to share your honest feedback as our Site Analyst. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
3.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Commission and salary. Good team

Cons

Rude customers at times, but nice customers as well

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Macy's Response
4mo
Thank you for your honest review on your experience working as our Seasonal Sales Associate.
4.0
Feb 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Relaxed atmosphere that values work-life balance over hustle

Cons

- Lower compensation - 20 years behind on the tech side - a bit of a toxic culture, managers have a lack of respect for each other

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Macy's Response
4mo
Thank you for your honest feedback as an Operations Manager at our Phoenix location. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
Viewing 220 - 222 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.