Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Care about employees, opportunities for growth, flexible to individual needs, supportive environment

Cons

Could get paid more for the amount of work

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Macy's Response
4mo
We're delighted to hear that you've had a great experience in the work environment as an Executive Assistant. Your experience is important to us, and we appreciate you for sharing!
2.0
Feb 12, 2026

Over-managed, under-led, and constantly restructuring

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Well-known national brand • Exposure to large-scale corporate systems and cross-functional work • Opportunity to take ownership of meaningful initiatives • Talented and capable individual contributors • Strong experience builder for navigating enterprise environments

Cons

• Multiple layers of management with unclear decision ownership • Slow execution due to extensive approval processes • Frequent reorganizations that disrupt team stability • Shifting priorities that limit long-term strategic follow-through • Public company pressure encourages short-term performance focus • High performers often absorb increasing workload without structural support, leading to burnout In my experience, the organization operates with a top-heavy management structure. Decision-making authority is often unclear, and initiatives can stall within approval chains. Reorganizations and leadership shifts occur frequently, making it difficult to sustain long-term strategy or maintain team continuity. Teams are expected to move quickly while navigating layered oversight and changing priorities. This environment may suit individuals who are comfortable operating in ambiguity and advocating persistently for their work. Those seeking stability, clear ownership, and consistent strategic direction may find it challenging.

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Macy's Response
4mo
Thank you for taking the time to share your honest feedback. If you’re open to it and would like to discuss this further, please send us a private message on Facebook at https://www.facebook.com/Macys/ or on Instagram at https://www.instagram.com/macys/. Make sure to include your name, phone number, email address, and store location, so we can connect with you directly.
4.0
Feb 12, 2026

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the team members are very technical.

Cons

One needs to travel to NYC

avatar
Macy's Response
4mo
Thank you for taking the time to share your feedback. We appreciate it.
Viewing 232 - 234 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.