Macy's reviews

3.4

51% would recommend to a friend

(31,083 total reviews)
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Tony Spring

61% approve of CEO

41% positive business outlook

Macy's has an employee rating of 3.4 out of 5 stars, based on 31,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Macy's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

31K reviews
3.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

good for first job to get experience

Cons

horrible management (and some coworkers) that will talk behind your back

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Macy's Response
4mo
We appreciate you sharing your honest feedback about management. If there is anything you would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
3.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pro: Good coworkers. Nice environment.

Cons

Cons: Terrible management. Okay pay. Do better.

avatar
Macy's Response
4mo
Thank you for sharing your experience as a Retail Sales Associate. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly! Thank you.
1.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Love selling Macy's product serving the customers

Cons

You got mental illness managers control freaks Nick picking smack campaign set up the employee to fail don't have no compassionate no caring treat the employee like they're not human these managers treat them please like crap like the better which they're not the games they play and this is the big kicker the managers get together mobbing the employees Macy HR will protect the managers that are abusing the employees and if you want to change to another department these managers will come to the employee and say what did you just quit and they will push the quick thing to the employee so you can't transfer to another department they make sure you don't my God all these games that these managers are playing and they are enjoying hurting these employees in any way they can and and Macy HR don't do nothing and these managers don't have no shame

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Macy's Response
4mo
Thank you for sharing your experience! We would like to learn more. If you are open to it and would like to discuss further, please feel free to send us a private message on https://www.facebook.com/Macys/ or https://www.instagram.com/macys/, and include your name, phone number, email address, and store location so we can connect with you directly!
Viewing 229 - 231 of 31,083 Reviews

Glassdoor has 32,696 Macy's reviews submitted anonymously by Macy's employees. Read employee reviews and ratings on Glassdoor to decide if Macy's is right for you.